Community Services Manager

About the position

The City of Concord is currently seeking to fill a Community Services Manager vacancy in the Housing and Community Services Division of the Community Development Department. This position is open until filled and may close at any time. The first round of applications will be reviewed the week of February 17, 2025. The Community Development Department, or CDD, is home to several divisions, which work together to maintain and improve the quality of life for residents and visitors. From Planning and Housing to Building and Engineering, CDD focuses on enhancing the quality of life for Concord's residents and businesses. The Housing and Community Services Division is responsible for implementation of the Homeless Strategic Plan and administration of federal and state grants to support lower-income residents with a goal of improving the quality of life for the community. The Community Services Manager will be responsible for supervising and directing the operations and activities of the Community Services portion of the Housing and Community Services Division, which encompass both administration of local, state, and federal grant programing and implementation of the City's Homeless Strategic Plan. The Community Services Manager reports to the Director of Community Development.

Responsibilities

• Identify community service gaps as it pertains to homelessness and develop recommendations to direct funding for the greatest impact to the community.
• Ensure the City is compliant with its grant funding and reporting obligations.
• Develop and monitor the Division's budget.
• Research, prepare and submit grant proposals to federal, state, and local agencies for funding related to homeless services.
• Facilitate collaboration across all City Departments with responsibilities towards addressing homeless related issues.
• Create and maintain an inventory of the resources available at the local, state, and federal level to prevent and respond to homelessness.
• Facilitate meetings with service providers related to coordination of services, identification of needs and priorities for new or expanded services.
• Research and make recommendations to the City Manager and City Council regarding strategies that best meet Concord's needs.
• Develop and maintain ongoing operational cost estimates for any City Council selected interventions.
• Lead City communication efforts on services and responses to homelessness in Concord.
• Develop the City's five-year CDBG Consolidated Plan and other annual reports for Community Services grant fund utilization.
• Analyze community needs to determine programs and projects which will receive the greatest benefit from grant funding.
• Coordinate the preparation of Request for Proposals for allocation of grant funding.
• Negotiate and administer contracts between the City and local service providers for programs assisted with grant funds.
• Coordinate with various agencies and City departments to provide cost effective services in support of grant funded programs.

Requirements

• Possession of a Bachelor's Degree in Public or Business Administration, Urban Planning, or a related field.
• Three years of professional level experience with grant writing and grant program administration.
• At least one year of experience working with housing or community service programs and organizations.
• Experience conducting community outreach to the public, unsheltered individuals, and/or special interest groups.
• A California Driver's License and satisfactory driving record.

Nice-to-haves

• Experience with relationship building with elected and appointed officials, community partners, and stakeholder groups.
• Exceptional oral and written communication, active listening skills, and clear articulation.
• Ability to manage a portfolio of grantees to ensure compliance with the requirements of the City's awarded grant funds.

Benefits

• Participation in CalPERS pension, tiered based on date of hire.
• A variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverage.
• City-paid dental insurance; employee-paid vision insurance.
• Vacation accruals starting at 15 days per year, 12 days of sick leave per year, 11 paid holidays per year, plus 80 hours of administrative leave per year available upon completion of probation.
• Generous tuition reimbursement program.
• 401(k) and 457 deferred compensation plans, including an employer paid contribution of 3% plus $2000 annually.
• Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs.
• Life insurance in the amount of twice the annual salary (up to $400,000 max) and disability insurance.
• A wellness program that offers fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources.
• Option for alternative work schedules, based on prior approval.