Community Site Manager

Action For Boston Community Development - Boston, MA

Full-time - Mid Level

Boston, MA

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Community Site Manager will oversee direct case management services for clients living at or below 200% of the Federal Poverty Line in the Boston area. This role focuses on program development, staff management, community outreach, and ensuring effective service delivery to empower individuals and foster community development.

Responsibilities

• Evaluate and implement program development initiatives relevant to community needs and concerns.
• Ensure proper staffing for each program and site, making recommendations for hires, promotions, disciplinary actions, and terminations to the Central office.
• Provide performance feedback to staff through regularly scheduled meetings and the formal evaluation process.
• Foster and maintain positive relationships and communication with the NSC Advisory Committee.
• Perform outreach within the local community, convening and connecting with local stakeholders to support the initiatives of the site and its programs.
• Develop relationships with other community-based organizations.
• Disseminate information about ABCD services throughout the community, representing the agency at meetings with other agencies and local groups.
• Create an annual work plan in collaboration with Community Coordination and Planning Department.
• Implement fundraising strategies for the program(s) at designated site.
• Assist with grant writing efforts for program development.
• Ensure accurate and timely preparation of statistical and narrative reports.
• Oversee the tracking and data collection of client information and assist in the preparation of reports for funding sources.
• Manage bills to be paid, and provide follow-up to ensure all accounts are reconciled.
• Manage inventory and purchase of office supplies and servicing of equipment and renewals of contracts.
• Perform other related duties as assigned.

Requirements

• Minimum of a high school diploma or equivalent.
• Three to five years of experience in case management or relevant experience is required.
• One year of people leadership experience is also required.
• Broad knowledge of human services in the city and how to access them.
• Demonstrated ability to work with clients and staff of diverse backgrounds.
• Willingness to travel and attend meetings and agency events.
• Ability to work sensitively and effectively with individuals of diverse educational, socio-economic, and cultural backgrounds.

Nice-to-haves

• Some college coursework is preferred.
• Bilingual skills are preferred, but not required.

Benefits

• Health coverage
• Retirement plans
• Training and development opportunities
• Inclusive work environment
• Teamwork and camaraderie