Community Support Manager

The Salvation Army - Dearborn Heights, MI

Full-time - Entry Level

Dearborn Heights, MI

10,001+ employees

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Community Support Manager position at The Salvation Army is designed to enhance community outreach and develop programs that serve the local population. This role involves overseeing volunteer programs and actively participating in community engagement initiatives. The manager will be responsible for recruiting, engaging, and managing volunteers, ensuring that all necessary paperwork and training are completed. Additionally, the manager will collaborate with the social ministries director to create and implement specialized community needs opportunities, such as food drives and life skills classes. The position also entails managing the use of corps facilities by outside groups, which includes handling required paperwork and adhering to money handling procedures. The Community Support Manager will participate in seasonal community engagement efforts, including Christmas campaigns, and will be responsible for managing the Salvation Army software used for these seasonal needs. It is crucial for the manager to ensure compliance with all Salvation Army policies and procedures while representing the organization at local service meetings. Training for the Safe from Harm program will also be part of the responsibilities, along with other duties as assigned.

Responsibilities

• Volunteer recruitment, engagement, management, and appreciation.
• Ensuring required paperwork, volunteer training, and orientation are completed.
• Work with social ministries director to develop and implement specialized community needs opportunities, such as food drives, distribution events, life skills classes, etc.
• Oversight to outside groups using the corps facilities.
• Manage the usage of the building by outside groups including required paperwork, money handling procedures, collection, and submission of statistics as per Salvation Army policies.
• Participate in seasonal community engagement efforts, including but not limited to Christmas campaigns.
• Management of required Salvation Army software for seasonal needs.
• Ensuring that all Salvation Army policies and procedures are followed.
• Attend local service organization meetings regularly as a representative of The Salvation Army.
• Conduct Safe from Harm training as needed.
• Perform other duties as assigned.

Requirements

• High school diploma / GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• One year of similar experience (preferred).
• Maintain strict confidentiality.
• Working knowledge of Microsoft Office 365.
• Working knowledge of TEAMS and SharePoint.
• Salvation Army Camp Management software.
• Salvation Army regular and seasonal volunteer management software.
• Must become a certified trainer for Salvation Army Safe from Harm Program.
• Must have and maintain a current valid chauffeur's license and pass the Salvation Army Motor Vehicle Record check (MVR): or gain chauffeur's license within 30 days.

Benefits

• Health Care Benefits which include: Medical, Dental, Vision, Hearing.
• Flexible spending accounts.
• AFLAC Voluntary life insurance benefits.
• Short-Term and Long-Term Disability options.
• Pet Insurance.
• Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment. Vesting starts after three years of employment, 100% vested after five years of employment.
• 403(b) voluntary retirement savings plan with approved vendors (no organizational match).
• Employee Discounts.
• Paid Time Off including sick days, vacation days, personal days, and floating holidays.
• Birthday off with pay.
• Paid holidays effective immediately.