Community Support Specialist 2

Catholic Charities USA - Washington, DC

Full-time - Entry Level

Washington, DC

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Community Support Specialist 2 position at Catholic Charities involves providing case management services to adults with mental illness. This role requires collaboration within an interdisciplinary treatment team, utilizing a Strengths Based Recovery Model to support consumers in achieving their Individual Recovery Plan (IRP) goals. The position includes delivering community support services, conducting assessments, and maintaining comprehensive documentation of services provided.

Responsibilities

• Deliver community support services to identified adults with mental illness.
• Establish productive relationships with consumers to promote achievement of Individual Recovery Plan (IRP) goals.
• Provide interventions specified in the IRP to each assigned consumer.
• Support consumers during mental health crises as needed and/or directed.
• Provide Care Point contact with consumers discharged from the hospital or in need of additional support to avoid a crisis.
• Develop and utilize Individual Crisis Plan strategies to assist each assigned consumer in stressed induced situations to avoid hospitalizations.
• Assist each consumer with substance use disorder challenges to maintain sobriety by implementing a Substance Abuse Relapse Prevention Plan.
• Assist consumers in developing interpersonal and coping skills, including adapting to home, school, and work environments.
• Provide mental health education, support, and consultation to consumers to families and other support systems the consumer has in the community.
• Assist consumers to self-identify and minimize negative effects of psychiatric symptoms that interfere with daily living, fiscal management, school, or work performance.
• Assist consumers to increase social support skills and networks that are necessary to enable and maintain independent living and ameliorate life stressors.
• Conduct regular home visits to assess consumer's strengths and needs and level of care.
• Educate and assist consumers with learning or re-learning activities of daily living (ADL) skills necessary to improve quality of life, including attainment of health care benefits.
• Linking consumers to resources in the community.
• Communicate and collaborate with collateral providers and consumer's key supports.
• Deliver required services for an assigned caseload of consumers and review consumers' progress or lack of progress towards goals and potential high-risk situations with Clinical Manager during weekly supervision.
• Coordinate delivery of services with interdisciplinary treatment team.
• Communicate updates on consumers on caseload to the treatment team.
• Participate in daily rounds and quarterly case reviews on disengaged consumers.
• Work with colleagues to determine boundaries and overlapping service delivery.
• Conduct services in person or via telehealth.
• Perform administrative work through accurate and complete documentation of all services (billable and non-billable) in Credible by the next business day.
• Maintain an average of five (5) billable hours for every working day after 90 days of employment.
• Attending all administrative, in-service education and other meetings as required; weekly individual supervision required with Clinical Manager.
• Attending a minimum of three (3) skill development training courses each year.

Requirements

• Bachelor's degree in social work, counseling, or related discipline.
• Social Work licensure in the appropriate jurisdiction if a Social Work degree is held.
• Professional Counseling licensure in the appropriate jurisdiction if a Professional Counseling degree is held.
• One (1) year direct service experience in a social service setting with adults who have mental illnesses, substance abuse history, developmental disabilities, and/or chronic health issues.
• Valid local driver's license and clean driving record.

Nice-to-haves

• Knowledge of co-occurring disorders treatment.
• Ability to communicate in English, in written and oral form.
• Ability to type 35 wpm or better.
• Skill in the use of computer systems (preferably in a PC, Windows-based operating environment) and MS Office products.

Benefits

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program
• Flexible work arrangements
• Clinical supervision for licensed social workers and counselors