Compass Health Network - Jefferson City, MO

posted 2 months ago

Full-time - Entry Level
Jefferson City, MO
Ambulatory Health Care Services

About the position

The Community Support Specialist for the Emergency Room Enhancement program plays a crucial role in engaging consumers into services and assisting them in accessing the necessary resources to achieve and maintain their health and recovery. This position is vital to the operations of Compass Health Network, especially in light of the rapid expansion of our clinics. The specialist will work closely with clients to ensure they receive the mental health and medical services they need, as well as support in accessing public services such as financial aid and housing assistance. This role is designed for individuals who are passionate about helping others and are committed to making a positive impact in their communities. In this position, you will provide individual assistance to consumers, helping them navigate the complexities of mental health services and community resources. You will be responsible for training, coaching, and supporting clients in daily living skills, which include essential tasks such as cooking, personal grooming, and managing transportation. Additionally, you will follow up with consumers regarding their appointments and assist them with transportation as clinically indicated, which is a critical function of this role. The work environment is collaborative, and team members are encouraged to support one another in their efforts to serve clients effectively. Compass Health Network is dedicated to providing accessible, comprehensive, and compassionate care. As a Community Support Specialist, you will be part of a team that operates under the highest ethical and professional standards, ensuring that clients receive innovative care tailored to their needs. Our mission is to inspire hope and promote wellness, and we are looking for individuals who share this vision and are eager to contribute to our goals.

Responsibilities

  • Provide individual assistance to consumers in accessing needed mental health and medical services
  • Assist consumers in accessing a variety of public services including financial and housing assistance
  • Help consumers meet emergency needs for food, shelter, and clothing
  • Assist consumers in utilizing community agencies for ongoing social, educational, vocational, and health resources
  • Train, coach, and support clients in daily living skills such as housekeeping, cooking, and personal grooming
  • Follow up with consumers regarding appointments and completion of necessary forms
  • Assist clients with transportation as clinically indicated, with driving being an essential function of the position
  • Perform other duties as assigned

Requirements

  • High School diploma or GED required
  • Associate's, Bachelor's, or Master's degree in a human service-related field preferred
  • At least four (4) years of experience or a combination of higher education and experience required if a High School/GED is the highest education obtained
  • At least two (2) years of experience or a combination of higher education and experience required if an Associate's degree is the highest education obtained
  • At least one (1) year of experience required if a non-human service Bachelor's degree is the highest education obtained
  • All experience must include working with individuals with psychiatric, substance use, and/or developmental disabilities
  • A valid driver's license and agency established minimum automobile coverage required

Nice-to-haves

  • Experience in a nonprofit health care organization
  • Familiarity with behavioral health and substance use treatment services

Benefits

  • Competitive benefits
  • Advancement opportunities
  • Professional development
  • Licensure supervision
  • Mentor opportunities
  • Tuition reimbursement
  • Scholarship program
  • Employee Assistance Program
  • Headspace Access
  • Paid time off & Paid Holidays
  • NHSC Loan Repayment Participant
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