BJC HealthCare - Florissant, MO

posted 3 months ago

Full-time - Entry Level
Florissant, MO
Ambulatory Health Care Services

About the position

The Community Support Specialist II position at BJC HealthCare is a full-time role focused on providing community support services to clients within the correctional system. This position is based at the St. Louis County jail, where the specialist will work with individuals aged 18 and older who are navigating the challenges of mental health issues. The role operates on a Monday to Friday schedule from 8 am to 4:30 pm, with no on-call duties, weekends, or holidays required. The specialist will be responsible for linking clients to essential community resources, such as housing and food assistance, and will maintain regular in-person contact with clients to ensure their needs are met effectively. In this role, the Community Support Specialist will carry a caseload and will be expected to provide mentorship and job shadowing to colleagues. The position requires timely documentation of services provided, detailing the need for the service, the interventions used, and the client's response. The specialist will also engage with individuals who have missed appointments to promote recovery and resilience. Comprehensive training will be provided during the first 90 days to equip the specialist with the necessary skills and knowledge to succeed in this role, emphasizing the importance of learning quickly and utilizing technology effectively.

Responsibilities

  • Provides community support services to complex clients, including those on care plans, using treatment plan interventions that result in positive outcomes based on individual strengths and needs.
  • Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.
  • Contacts individuals and/or referral sources following missed appointments to re-engage and promote recovery/resiliency efforts.
  • Supports individuals in crisis situations.
  • Provides mentorship and job shadowing to community support colleagues.

Requirements

  • Bachelor's Degree in Human Services or a related field.
  • No prior experience required for this entry-level position.
  • Possession of Class D (IL) or Class E (MO) license.

Nice-to-haves

  • Related work experience with individuals suffering from mental health challenges is strongly preferred.

Benefits

  • Disability insurance
  • Dental insurance
  • Flexible spending account
  • Tuition reimbursement
  • Paid time off
  • Adoption assistance
  • 401(k) matching
  • 403(b)
  • Life insurance
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