Community Support Specialist II

About the position

Join our compassionate and collaborative team as a Community Support Specialist II, where you will play a vital role in helping clients adjust to community living. This position offers the opportunity to utilize your advanced knowledge of psychological concepts to coordinate mental health services, making a meaningful difference in the lives of those you support. We are looking for individuals who are self-motivated, possess excellent communication skills, and are dedicated to promoting recovery and improved functioning for our clients. In this role, you will be responsible for providing support and activities for clients, coordinating with other practitioners and agencies, and mentoring Community Support Specialist I staff. Your expertise will be essential in delivering high-quality mental health services and ensuring clients receive the support they need.

Responsibilities

• Utilize advanced knowledge of behavioral science principles to support clients in their home and community environment.
• Use a supportive educational approach to promote improved functioning and encourage recovery.
• Establish and manage a caseload, coordinating with supervisory staff.
• Participate in staffing of clients to identify problems and establish treatment goals.
• Provide rapid aid in cases of emotional crisis and comprehensive follow-up to clients.
• Serve as backup for Community Support Specialists when necessary.
• Engage in committee work, team meetings, and resource share sessions.
• Provide mentorship and guidance to assigned Community Support Specialist I.
• Follow Operational Guidelines and professional code of ethics.
• Contribute to staff development activities and assist with management needs such as data collection and program evaluation.

Requirements

• 18 months of experience at the organization as a Community Support Specialist I is required.
• Bachelor's degree in Psychology, Social Work, or other human services specialized field of study; or
• Bachelor's degree in an unrelated field and two years of related work experience; or
• Any four-year combination of higher education and two years of related work experience; or
• Associate's of Applied Science in Behavioral Health Support will also fulfill educational requirements; or
• Four years of qualifying experience, which must include delivery of services to individuals with mental health disorders, substance use disorders, or developmental disabilities.
• Valid Driver's license in state of residency with an acceptable driving record is required.
• Must be at least twenty-one (21) years of age to operate a company-owned vehicle.
• Must be at least twenty-three (23) years of age to operate a company-owned fifteen (15) passenger van.
• Must have reliable means of transportation in order to transport clients in personal vehicle.
• Proof of valid and current auto insurance is required.

Benefits

• Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Career Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added income
• Comprehensive Training - Learn and develop skills with our robust on-the-job training
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.