Community Support Specialist - Suicide Prevention Team

Rediscover - Lee's Summit, MO

Full-time - Entry Level

Lee's Summit, MO

501-1,000 employees

Ambulatory Health Care Services

About the position

The Community Support Specialist will be a vital member of the Adult Suicide Prevention team at ReDiscover, a non-profit community mental health center. This role focuses on providing support to individuals experiencing suicidal thoughts and behaviors, connecting them to long-term resources, and assisting them through immediate crises. The specialist will maintain a caseload of clients, facilitate their progress towards independent living, and collaborate with a multi-disciplinary team to ensure comprehensive care.

Responsibilities

• Maintain and interact with a caseload of clients with diverse characteristics either in-person or over the phone.
• Facilitate each client's achievement of long-range outcomes of symptom management, employment, and independent living based on their needs.
• Engage difficult-to-serve clients by investigating all potential resources to gain access and make connections.
• Help remove barriers for clients, including participation in community or social service programs, referrals to educational or working programs, and assistance with transportation barriers.
• Collect and maintain information about clients and document interactions within ReDiscover's designated electronic medical record.
• Communicate and collaborate with an internal multi-disciplinary team to address various aspects of wellness and ensure positive communication regarding the coordination of client care.

Requirements

• Bachelor's degree in a social science field or 4 years of equivalent experience in lieu of degree.
• A valid automobile driver's license and appropriate automobile insurance.
• At least two years of clinical experience in direct service provision to children and adolescents in a mental health setting preferred.
• Knowledge of community resources and health and social service systems in the Kansas City metro area.
• Excellent customer service skills with a recovery focus.
• Strong written, oral, and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word, Excel, and GSuite.

Nice-to-haves

• Knowledge of community resources and health and social service systems in the Kansas City metro area.
• Two years of clinical experience in a direct service provision to children and adolescents in a mental health setting preferred.