Community Support Specialist

$68,380 - $82,056/Yr

City Of Ithaca - Ithaca, NY

Part-time

Ithaca, NY

Electrical Equipment, Appliance, and Component Manufacturing

About the position

The Community Support Specialist position at the City of Ithaca is an administrative support role within the Department of Public Information and Technology. This position is responsible for the intake and processing of permits for events and activities on city-owned property, serving as the initial point of contact for applicants and providing customer service and technical assistance. The role requires coordination with outside agencies and effective public communication, while working under the supervision of the Director of Public Information and Technology.

Responsibilities

• Serve as the initial point of contact for permit applicants and staff.
• Process and intake permits for events and activities on city property.
• Provide customer service and technical assistance to applicants.
• Coordinate with outside agencies regarding permits and user-reported issues.
• Ensure clear and positive public communication regarding permits.

Requirements

• Possession of an Associate's degree in an administrative field or closely related field.
• Graduation from high school with two years of full-time paid administrative support experience, or equivalent part-time/volunteer experience.
• An equivalent combination of training and experience as defined by the limits of the above qualifications.

Benefits

• Fringe benefits as per labor contracts and managerial personnel benefits.