Community Support Specialist

Concordance - Richmond, VA

Part-time

Richmond, VA

About the position

The Community Support Specialist (CSS) plays a crucial role in supporting individuals reentering the community from incarceration by addressing transportation barriers. This position involves providing transportation to participants for various appointments and ensuring they have access to essential resources, thereby facilitating their reintegration into society.

Responsibilities

• Providing transportation and support to participants.
• Building rapport with participants using a trauma-informed approach.
• Reviewing daily schedule to coordinate participant transportation needs in the community.
• Communicating with the Center Coordinator on any schedule changes throughout the day.
• Transporting participants to scheduled appointments, AA/NA meetings, and part-time employment.
• Ensuring participants have necessary documentation and funding for appointments.
• Documenting all transports within Concordance's electronic record system directly following appointments.
• Collaborating with team members to support a positive, mission-focused work environment.
• Maintaining good working condition in Concordance-owned vehicles.

Requirements

• Valid, Class E Driver's License and comfortability transporting groups in a vehicle provided by Concordance.
• High school degree or equivalent.
• 2+ years of experience in social service or transportation field preferred.
• CPR / Adult First Aid certification preferred.

Nice-to-haves

• Experience in social services or transportation field.
• Strong communication and interpersonal skills.

Benefits

• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Signing bonus for new team members
• Consistent hours
• Competitive pay
• Generous PTO
• Bonuses