Community Support Specialist

$35,360 - $35,360/Yr

Sapphire at Gateway Care Center - Portland, OR

Full-time - Entry Level

Portland, OR

51-100 employees

About the position

The Sapphire Community Support Specialist at Gateway Care Center is a full-time role focused on assisting the Skilled Nursing community with various needs to support both staff and residents. This position involves a range of responsibilities including customer service, administrative tasks, and coordination of resident services, all aimed at enhancing the quality of life within the facility.

Responsibilities

• Answer phone calls and represent the facility in a professional manner
• Act as facility receptionist
• Assist with meal services
• Help schedule appointments and send reminders
• Provide customer service for the community
• Type communications and create new files as needed
• Keep information updated and communicated
• Assist facility staff with special projects and assignments
• Manage mail services
• Assist residents in accessing local resources
• Partner with community managers and care coordinators for residential needs
• Greet new residents and coordinate upcoming appointments
• Be available and visible; interact with residents
• Coordinate transportation of residents as needed
• Perform other duties as assigned

Requirements

• Entry-level position
• Ability to provide excellent customer service
• Strong communication skills
• Organizational skills
• Basic computer skills for typing and file management

Nice-to-haves

• Experience in a healthcare or community support role
• Familiarity with scheduling and appointment management

Benefits

• 401K
• Medical insurance
• Dental insurance
• Vision insurance
• Paid holidays
• Tuition reimbursement
• Wellness Fund
• Uniform Fund
• Longevity Bonuses
• Quarterly Vacation Drawing