Competitive Intelligence & Strategy Manager

Navan - Austin, TX

Full-time

Austin, TX

Administrative and Support Services

About the position

The Competitive Intelligence & Strategy Manager will lead the development and execution of competitive research and enablement within the GTM organization. This role is crucial for understanding the corporate travel and spend management industry, empowering the field team, and enhancing GTM performance through strategic insights and competitive differentiation.

Responsibilities

• Become an expert on the Navan portfolio of products and how we help customers with a focus on competitive differentiation.
• Develop a deep understanding of Travel & Expense market needs and trends, and how we should position ourselves.
• Own key competitive initiatives including analysis and assets, development of per competitor differentiators, certification programs, etc.
• Utilize multiple research methods to develop and maintain a clear understanding of competitor product strengths, weaknesses and changes at a technical and business level.
• Work with sales leadership & cross-functional stakeholders and present Navan's combined competitive assessment in oral and written formats to various internal/partner consumers.
• Build out our library of enablement assets, arming field teams with tools that speed up sales cycles, drive bigger deals, and reliable retention rates.
• Help formulate competitive sales strategies, product demonstrations, content, and collateral, keeping this continuously up to date for a selection of Tier 1 and Tier 2 competitors.
• Support GTM teams with deal support & competitive strategy.
• Become a key contributor to win/loss discussions and reporting including trend analysis and report building.
• Contribute to the maturation of the competitive intelligence program through identifying and implementing ideas to support positive change.

Requirements

• 3-5 years of experience in a Competitive Intelligence, Enablement, or customer facing roles (e.g. sales rep/leader, sales engineer, consulting, etc).
• A background in travel/spend management, B2B SaaS is a plus.
• Ability to understand and deconstruct technical concepts, products, and platforms.
• Ability to represent complex concepts into a curriculum that sales professionals can absorb and apply.
• Established ability to successfully drive projects of any kind with minimal guidance.
• A strategic thinker who knows how to formulate high impact and scalable initiatives/programs.
• Creative thinker that independently generates and executes on innovative ideas.
• A collaborative working style, with experience working across the company with teams of varied size to achieve common goals.
• Exceptional communication skills to support audiences consuming information in various methods.
• Organizational skills to manage competing projects with tight deadlines effectively.
• Solid understanding of the sales lifecycle and purchaser mindset.
• Analytical skills to collect, analyze, categorize, and make recommendations based on data.

Nice-to-haves

• Experience in the corporate travel and spend management industry.
• Familiarity with B2B SaaS products.