Hilton - Honolulu, HI
posted 3 months ago
The Complex Accountant - Accounts Receivable at Hilton Garden Inn Waikiki Beach is a vital role that reports directly to the Assistant Director of Finance (ADOF) or Director of Finance (DOF). This position is responsible for the timely preparation, review, and collection activities related to all invoices and billings on accounts receivable customer accounts. The role requires a proactive approach to managing customer accounts to minimize financial risk to the company, ensuring that all accounts are monitored and followed up on to facilitate timely collections. The accountant will also support daily functions as requested, contributing to the overall financial health of the hotel. In this role, the accountant will prepare and maintain accurate aging reports, proactively monitor customer accounts, and communicate any issues or developments related to accounts receivable to management. The position involves researching and resolving payment discrepancies, addressing customer queries, and following up on past due invoices. The accountant will also be responsible for preparing and processing adjustments, including misapplied payments and overpayments, and will handle daily bank deposits and posting of all payments to the appropriate customer accounts. Additionally, the Complex Accountant will perform reconciliations of the accounts receivable sub-ledger to the general ledger, generating and maintaining weekly reports, including a past-due accounts receivable report for senior management. The role requires exercising tact and good judgment in customer communications, especially when dealing with errors and discrepancies, while maintaining professionalism in challenging situations. The accountant will also assist with month-end close tasks and special projects, including audits, as needed.