Complex Accountant - Account Receivable

$54,080 - $58,552/Yr

Hilton - Honolulu, HI

Full-time

Honolulu, HI

Accommodation

About the position

The Complex Accountant - Accounts Receivable at Hilton Garden Inn Waikiki Beach is a vital role that reports directly to the Assistant Director of Finance (ADOF) or Director of Finance (DOF). This position is responsible for the timely preparation, review, and collection activities related to all invoices and billings on accounts receivable customer accounts. The role requires a proactive approach to managing customer accounts to minimize financial risk to the company, ensuring that all accounts are monitored and followed up on to facilitate timely collections. The accountant will also support daily functions as requested, contributing to the overall financial health of the hotel. In this role, the accountant will prepare and maintain accurate aging reports, proactively monitor customer accounts, and communicate any issues or developments related to accounts receivable to management. The position involves researching and resolving payment discrepancies, addressing customer queries, and following up on past due invoices. The accountant will also be responsible for preparing and processing adjustments, including misapplied payments and overpayments, and will handle daily bank deposits and posting of all payments to the appropriate customer accounts. Additionally, the Complex Accountant will perform reconciliations of the accounts receivable sub-ledger to the general ledger, generating and maintaining weekly reports, including a past-due accounts receivable report for senior management. The role requires exercising tact and good judgment in customer communications, especially when dealing with errors and discrepancies, while maintaining professionalism in challenging situations. The accountant will also assist with month-end close tasks and special projects, including audits, as needed.

Responsibilities

• Prepare and maintain an accurate aging report.
• Proactively monitor customer accounts to minimize financial risk to the company and perform follow-up to ensure timely collection.
• Communicate all A/R issues and developments to management.
• Research and resolve payment discrepancies, customer queries, and follow up on past due invoices.
• Prepare and process adjustments, including misapplied payments and overpayments.
• Daily preparation of bank deposits and posting of all payments to the appropriate customer account.
• Perform reconciliation of A/R sub-ledger to the G/L and resolve any discrepancies immediately.
• Generate and maintain weekly reports, including the weekly past-due A/R report for Senior Management.
• Exercise tact and good judgment in customer communications, especially in difficult situations.
• Perform assigned month-end close tasks.
• Assist with special projects, including audits.

Requirements

• At least 2 years of Accounts Receivable and Collection or relevant experience.
• Working knowledge of general accounting principles.
• Bachelor's degree in Finance or Accounting preferred; Associate's degree will be considered with relevant experience.
• Experience in international business, preferably European business.
• Demonstrated knowledge of cash collection processes and procedures.
• High degree of accuracy and attention to detail.
• Strong organization skills with the ability to prioritize and work independently with minimal supervision.
• Outstanding critical thinking and analytical skills.
• Customer service oriented with a positive and proactive attitude.
• Ability to establish and maintain effective working relationships.
• Ability to perform in a fast-paced environment and meet deadlines.
• Proficient with Oracle accounting systems.
• Strong computer skills, including Excel.

Nice-to-haves

• Experience in international business, preferably European business.