Complex Contract Manager IV - IT

About the position

The Complex Contract Manager role will be accountable to partner with internal Medica teams to negotiate complex and/or cross-functional contracts with Medica vendors. The Complex Contract Manager will be responsible for running negotiations for designated business areas and partnering with the Sourcing and Category Management and Vendor Management teams to ensure contract terms meet business needs, price and performance requirements, and compliance with all applicable laws and regulations. The Complex Contract Manager will lead strategy for negotiations that will include pricing, Medica-preferred terms and conditions, risk mitigation, and best-in-class service level performance agreements/guarantees. This role will work cross-functionally with Legal, Technology, Finance, and Operations to ensure deviations from Medica-preferred terms and conditions are properly considered in the context of the vendor's services.

Responsibilities

• Strategic Negotiation
• Exercise independent judgment when analyzing information and evaluating results to lead Medica business teams to the best negotiation strategy for the situation.
• Develop and negotiate complex contracts for products and services that include pricing, Medica-preferred terms and conditions, risk mitigation, and best-in-class service level performance agreements/guarantees.
• Navigate high-pressure situations to resolve conflicts effectively.
• Maintain appropriate attention to detail while managing multiple complex negotiations at the same time.
• Collaborate and creatively solution with Medica attorneys when needed to ensure contract terms comply with legal and regulatory requirements.
• Analyze contract terms to identify opportunities for improvement.
• Utilize effective communication and collaboration skills to establish strong relationships with business partners to align on the strategic and tactical direction for vendor negotiations.
• Collaborate with multiple stakeholders and vendors to negotiate favorable contract terms and maintain positive working relationships.
• Effectively communicate business critical information including complex contract terms, in a clear and concise manner, to both internal stakeholders and external partners.
• Ensure contracts and relevant contract data are entered into Medica's contract management tool.

Requirements

• Bachelor's degree or equivalent experience in related field.
• 5-7 years of related work experience beyond degree.
• Experience negotiating complex contracts; specific experience with IT and/or Operations preferred.
• Strong negotiation, analytic and problem solving skills.
• Self-motivated, organized and able to operate with a high degree of autonomy.
• Ability to manage multiple concurrent, complex tasks and operate at a high level under pressure.
• Advanced critical thinking and problem solving skills.
• Enterprise mindset.
• Healthcare experience with familiarity with emerging trends in contracting and healthcare.

Benefits

• Competitive medical, dental, vision
• PTO
• Holidays
• Paid volunteer time off
• 401K contributions
• Caregiver services
• Generous total rewards package