Hilton - Washington, DC
posted 7 months ago
A Complex Director of Sales with Embassy Suites downtown Convention Center and Hilton Capitol Hill is responsible for maximizing the value of the asset by driving above-market topline revenues and creating a world-class culture, to attract and retain the very best talent, across specific commercial functions. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's commercial engine and are essential to Hilton's ability to drive profitable growth. The primary responsibilities of this position are to lead the group, transient, and catering (where applicable) sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotel's annual budget and crossover targets. As the Complex Director of Sales, you will be responsible for overseeing commercial strategies for your sales team for 2 properties, Hilton WDC Capitol Hill and Embassy Suites Convention Center. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to rooms (and banquets) sales. You will contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support. You will be directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms, banquets, catering, business transient and leisure transient. You will work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.