Complex Senior Sales Executive

$86,008 - $109,990/Yr

Marriott International - Oklahoma City, OK

Full-time - Mid Level

Hybrid - Oklahoma City, OK

Accommodation

About the position

The Complex Senior Sales Executive acts as the primary liaison for group sales at the property, focusing on achieving group revenue goals through effective sales strategies and customer relationship management. This role involves contracting and closing group business, conducting site inspections, and ensuring a seamless transition from sales to operations to deliver exceptional service. The position is integral to maximizing revenue opportunities and enhancing customer loyalty through service excellence.

Responsibilities

• Achieves group revenue goals by responding to incoming group/catering opportunities.
• Understands the overall market and sells against competitors' strengths and weaknesses.
• Closes the best opportunities for the property based on market conditions.
• Uses negotiating skills and creative selling abilities to close business and negotiate contracts.
• Partners with Area Sales to identify new group/catering business.
• Acts as the on-property liaison for group events over the Group Sales peak room parameters.
• Develops group sales revenue and operation budgets, and provides forecasting reports.
• Works with the management team to create and implement a group sales/marketing plan.
• Assists with selling, implementation, and follow-through of group sales promotions.
• Attends pre- and post-convention meetings to understand group needs and obtain feedback.
• Provides accurate, complete, and effective turnover to Event Management.
• Conducts site inspections as required.
• Monitors same day selling procedures to maximize room revenue.
• Executes and supports the operational aspects of business booked.
• Participates in daily service basics of the brand.
• Verifies seamless turnover from sales to operations while delivering high service levels.
• Monitors the effective resolution of guest issues arising from the sales process.
• Verifies successful performance by increasing revenues and controlling expenses.

Requirements

• High school diploma or GED with 4 years of experience in sales and marketing, guest services, front desk, or related area.
• OR a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 2 years of experience in sales and marketing.

Nice-to-haves

• Large group sales experience.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health care flexible spending account
• Dependent care flexible spending account
• Life insurance
• Disability insurance
• Accident insurance
• Adoption expense reimbursements
• Paid parental leave
• Educational assistance
• 401(k) plan
• Stock purchase plan
• Discounts at Marriott properties
• Commuter benefits
• Employee assistance plan
• Childcare discounts