Complex Senior Sales Executive

$86,008 - $109,990/Yr

Marriott International - Lincoln, NE

Full-time - Mid Level

Hybrid - Lincoln, NE

Accommodation

About the position

The Complex Senior Sales Executive acts as the on-property liaison for group sales, focusing on achieving group revenue goals through effective sales strategies and customer relationship management. This role involves contracting and closing group business, conducting site inspections, and ensuring quality service delivery. The position is pivotal in implementing the brand's service strategy and driving customer loyalty by delivering exceptional service throughout the sales process.

Responsibilities

• Achieves group revenue goals by responding to incoming group/catering opportunities.
• Understands the overall market and sells against competitors' strengths and weaknesses.
• Closes the best opportunities for the property based on market conditions.
• Uses negotiating skills and creative selling abilities to close business and negotiate contracts.
• Partners with Area Sales to identify new group/catering business opportunities.
• Acts as the on-property liaison for group events over peak room parameters.
• Develops group sales revenue and operation budgets, and provides forecasting reports.
• Works with management to create and implement a group sales/marketing plan.
• Assists with selling, implementation, and follow-through of group sales promotions.
• Attends pre- and post-convention meetings to understand group needs and obtain feedback.
• Provides accurate turnover to Event Management.
• Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
• Conducts site inspections as required.
• Monitors same day selling procedures to maximize room revenue.
• Executes and supports the operational aspects of business booked.
• Participates in daily service basics of the brand.
• Verifies seamless turnover from sales to operations while delivering high service levels.
• Monitors resolution of guest issues arising from the sales process.
• Verifies successful performance by increasing revenues and controlling expenses.

Requirements

• High school diploma or GED with 4 years of experience in sales and marketing, guest services, front desk, or related area.
• OR a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 2 years of experience in sales and marketing.

Nice-to-haves

• Large group sales experience.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health care flexible spending account
• Dependent care flexible spending account
• Life insurance
• Disability insurance
• Accident insurance
• Adoption expense reimbursements
• Paid parental leave
• Educational assistance
• 401(k) plan
• Stock purchase plan
• Discounts at Marriott properties
• Commuter benefits
• Employee assistance plan
• Childcare discounts