Compliance & Fraud Investigative Analyst II

$65,600 - $122,400/Yr

Liberty Mutual - Boston, MA

Full-time - Mid Level

Remote - Boston, MA

10,001+ employees

Insurance Carriers and Related Activities

About the position

The Compliance & Fraud Investigative Analyst II at Liberty Mutual is responsible for conducting complex investigations into allegations of fraud and impropriety. This role involves collaborating with various departments to identify and mitigate fraud risks, preparing detailed reports, and participating in continuous improvement processes. The analyst will also engage in proactive fraud detection and provide training on fraud awareness.

Responsibilities

• Conduct investigations of alleged improprieties and potential insurance fraud or misrepresentation.
• Investigate highly confidential matters involving employee misconduct and violations of the Code of Business Conduct and Ethics.
• Use and develop subject matter expertise related to data tools to identify and investigate anomalies and potential fraud.
• Assist in triaging investigative requests and determine the validity of allegations received.
• Direct and monitor progress on multiple concurrent investigations, ensuring accuracy and professionalism.
• Prepare detailed reports for presentation to management and law enforcement entities when fraudulent activity is identified.
• Participate in monitoring proactive detection tools and identify high-risk areas to be monitored.
• Evaluate results and prepare summary reports for management, notifying them of any control weaknesses identified.
• Conduct or assist with formal interviews of subjects, ensuring compliance with company and legal procedures.
• Lead complex continuous improvement efforts and provide feedback on investigative processes.

Requirements

• Bachelor's Degree in a Business or Criminal Justice field, or equivalent training.
• Certified Fraud Examiner designation is preferred.
• 3 to 5 years related work experience in an investigation capacity required.
• Related experience in Distribution, Underwriting, Sales, Treasury, Finance or Claims handling experience is preferred.
• Effective research, problem solving, analytical, critical thinking, influencing, relationship management, and presentation skills are essential.
• Ability to support change and impart value within an organization.
• Ability to perform in an automated audit environment.
• Formal interview skills are required.

Nice-to-haves

• Experience in Distribution, Underwriting, Sales, Treasury, Finance or Claims handling is preferred.

Benefits

• Competitive salary range based on skills and experience.
• Opportunities for professional development and training.
• Flexible work environment with remote options.
• Recognition as a great place to work with various awards for diversity and inclusion.