Compliance & Fraud Investigative Analyst II

$65,600 - $122,400/Yr

Liberty Mutual - Orlando, FL

Full-time - Mid Level

Remote - Orlando, FL

Insurance Carriers and Related Activities

About the position

The Compliance & Fraud Investigative Analyst II at Liberty Mutual is responsible for conducting complex investigations into allegations of fraud and impropriety. This role involves collaborating with various departments to identify and mitigate fraud risks, preparing detailed reports, and participating in continuous improvement processes. The analyst will utilize data tools to detect anomalies and ensure compliance with standards and regulations while also providing training and awareness programs related to fraud.

Responsibilities

• Conducts investigations of alleged improprieties and potential insurance fraud or misrepresentation.
• Investigates highly confidential matters involving employee misconduct and other serious allegations.
• Uses and develops subject matter expertise related to data tools for identifying and investigating anomalies.
• Assists in triaging investigative requests and determining the validity of allegations.
• Directs and monitors progress on multiple concurrent investigations, ensuring accuracy and professionalism.
• Prepares detailed reports for management and law enforcement when fraudulent activity is identified.
• Participates in monitoring proactive detection tools and identifies high-risk areas.
• Evaluates results and prepares summary reports for management.
• Notifies management of control weaknesses and offers solutions to mitigate risks.
• Ensures compliance with company and legal procedures during interviews and investigations.
• Develops and delivers coaching and disciplinary documents as needed.
• Coordinates data collection for law enforcement and internal management requests.
• Leads continuous improvement efforts in investigative processes and tools.
• Participates in developing and delivering fraud awareness and training programs.

Requirements

• Bachelor's Degree in a Business or Criminal Justice field, or equivalent training.
• Certified Fraud Examiner designation is preferred.
• 3 to 5 years related work experience in an investigation capacity required.
• Related experience in Distribution, Underwriting, Sales, Treasury, Finance or Claims handling is preferred.
• Effective research, problem solving, analytical, critical thinking, influencing, relationship management, and presentation skills are essential.
• Ability to support change and impart value within an organization.
• Ability to perform in an automated audit environment.
• Formal interview skills.

Nice-to-haves

• Experience in Distribution, Underwriting, Sales, Treasury, Finance or Claims handling is preferred.

Benefits

• Competitive salary range based on skills and experience.
• Opportunities for commission and/or bonus earnings.
• Comprehensive benefits package supporting life and well-being.