Compliance Governance Administration Specialist

Customers Bank - Malvern, PA

Full-time - Mid Level

Hybrid - Malvern, PA

11-50 employees

Credit Intermediation and Related Activities

About the position

The Compliance Governance Administration Specialist at Customers Bank plays a crucial role in supporting the implementation and administration of governance metrics, policies, and procedures. This position is essential for ensuring compliance with the updated governance framework and involves collaboration with various teams to maintain and improve governance structures. The role is hybrid, requiring in-office attendance at least three days a week, and focuses on delivering accurate reporting and continuous improvement in governance activities.

Responsibilities

• Administer and manage the enhanced governance metrics, policies, and procedures.
• Ensure accurate and timely reporting of governance-related metrics and improvements to senior management and regulatory bodies.
• Collaborate with the Governance lead to support the administration and oversight of governance activities.
• Monitor compliance with updated policies and procedures, providing feedback for continuous improvement.
• Assist in the collection, analysis, and reporting of governance data to ensure adherence to the Written Agreement and regulatory standards.
• Provide support for audits and regulatory reviews related to governance activities.
• Ensure the documentation of all governance processes, policies, and metrics is accurate and up-to-date.
• Collaborate with cross-functional teams to ensure alignment with governance enhancements.

Requirements

• Bachelor's degree in business, finance, or a related field.
• 3+ years of experience in governance, compliance, or policy administration (financial services experience preferred).
• Strong understanding of governance frameworks, metrics, and reporting processes.
• Excellent analytical skills and attention to detail.
• Ability to work collaboratively with various teams to support governance enhancements.
• Strong organizational and communication skills.
• Ability to work with the Microsoft Suite and learn/work with other Customers Bank's applications.

Benefits

• Competitive salary range of $125,000 to $150,000 based on skills and experience.
• Hybrid work environment with flexibility for remote work within a 50-mile radius of a Customers Bank location.
• Personal development plans encouraged for team members.