About the position
The Compliance Investigator I position at the Colorado Department of State is a vital role within the Business and Licensing Division, specifically in the Investigations and Compliance Unit. This position is designed for individuals who are passionate about ensuring compliance with state regulations and making a positive impact on the community. As a Compliance Investigator, you will be responsible for conducting investigations related to charitable solicitations, bingo and raffle activities, and notary public complaints. Your work will involve planning, conducting, and reporting on investigations of alleged violations of the Colorado Charitable Solicitations Act (CCSA) and other relevant laws. You will also be tasked with examining physical locations, reviewing documentation, and interviewing witnesses to gather facts and evidence to support your findings. In this role, you will work both independently and as part of a team, utilizing your critical thinking and problem-solving skills to address compliance issues. You will be expected to develop and maintain collaborative relationships with state and local law enforcement agencies, ensuring effective communication and cooperation in investigations. Additionally, you will play a key role in educating the public, particularly those in retirement communities, about their rights and protections under the CCSA, as well as providing training to bingo-raffle licensees on compliance requirements. The ideal candidate will possess strong written and verbal communication skills, as well as a commitment to advancing diversity and inclusion within the workplace. You will be expected to participate in ongoing professional development and training opportunities to enhance your skills and knowledge in regulatory compliance and investigative techniques. This position offers a hybrid work schedule, allowing for a combination of remote and in-office work, providing flexibility and work-life balance.
Responsibilities
- Plan, conduct, complete, and report on complaint investigations of alleged violations of the Colorado Charitable Solicitations Act (CCSA).
- Review and analyze various types of virtual documentation related to compliance investigations.
- Conduct investigations for compliance with regulations and standards, including suspected misuse of licenses or permits and consumer complaints.
- Compile, maintain, and analyze reports and files used during investigations.
- Gather facts by locating and interviewing witnesses and suspects, examining documents for authenticity, and evaluating evidence to support administrative sanctions.
- Refer law violations to criminal prosecuting authorities and provide testimony in prosecution cases.
- Plan, conduct, complete, and report on investigations and field inspections of bingo-raffle licensees.
- Educate and inform the public about the CCSA and how to protect themselves from unlawful charitable solicitations.
- Assist in the prevention and correction of compliance issues in bingo-raffle activities.
- Answer, evaluate, record, and process complaints and inquiries received in the office.
- Participate in ongoing training and professional development opportunities.
Requirements
- Five years of professional experience as an investigator, including evaluating applications and conferring with officials to obtain information.
- Graduation from an accredited college or university with a bachelor's degree in a related field may substitute for some experience.
- Familiarity with relevant laws, regulations, and standards pertinent to the industry.
- Proficiency in investigative methods, including interviewing and evidence collection.
- Strong verbal and written communication skills for reporting findings and interacting with stakeholders.
- Judgment and decision-making skills to choose appropriate actions based on costs and benefits.
- Complex problem-solving skills to develop solutions to compliance issues.
- Interpersonal skills to build relationships and work collaboratively with colleagues and stakeholders.
- Working knowledge of Microsoft Office applications.
Nice-to-haves
- Previous State Service related to the work assigned to the position.
- Experience interpreting laws and regulations.
- Experience using the Microsoft suite of products.
- Experience preparing reports of activities and evaluations.
- Experience auditing financial documents.
- Experience with public speaking.
Benefits
- Employee wellness programs and an on-site fitness center.
- 12 paid holidays per year plus generous personal time off and sick leave.
- Access to a diverse array of technical, leadership, and supervisory training opportunities.
- Strong retirement benefits including PERA Defined Benefit Plan or Defined Contribution Plan, plus optional 401K and 457 plans.
- Medical and dental health plans.
- Paid life insurance and automatic short-term disability coverage.
- Excellent work-life balance through flexible schedules and remote work options.
