State of Massachusetts - Boston, MA
posted 2 days ago
About the position
The Architectural Access Board ("AAB" or "Board") is one of the boards within DOL's Office of Public Safety and Inspections ("OPSI"). The mission of the AAB is to develop and enforce rules and regulations (521 CMR) intended to make public buildings accessible, functional, and safe for use by persons with disabilities. The AAB accomplishes this mission primarily through a combination of education and enforcement initiatives. It collaborates closely with a network of stakeholders that includes disabled individuals and associated advocacy organizations, building inspectors, licensed design and construction professionals, and members of the public, to assist in those efforts. The Board also reviews requests for variances from the 521 CMR and investigates allegations of non-compliance with the code. The Compliance Officer I ("CO I") investigates complaints of non-compliance with the Board's regulations. As requested, the CO I conducts on-site inspections of buildings, and files reports regarding compliance with 521 CMR. The CO I also meets with parties having business with the Board to review plans. Finally, the CO I conducts training, seminars and performs related work as required.
Responsibilities
- Investigate complaints received by the Board alleging violations of Board statutes and regulations, and requests for variances.
- Counsel parties having business with the Board in procedures to be followed.
- Inspect buildings which are subject of a complaint or a request for variance.
- Review architectural plans and meet with architects and developers to discuss compliance with Board statutes and regulations.
- Prepare concise written reports of the results of inspections for presentation to the Board.
- As requested, conduct training seminars for building inspectors, architects, advocacy groups as well as the general public.
- Advise the public on the general applicability of Board statutes and regulations.
- Attend conferences and meetings at the request of the Board.
Requirements
- Must have at least two years of full-time, or equivalent part-time, experience in investigatory, law enforcement or regulatory administration work.
- Must be familiar with investigative, inspectional and prosecutorial techniques and processes.
- Must have excellent written and verbal communication skills.
- Must be proficient in software programs necessary to support the programs of the Agency.
- Ability to accurately record information provided verbally.
- Ability to use investigative techniques to obtain information.
- Ability to gather information by examining records and documents.
- Ability to maintain accurate records.
- Ability to exercise discretion in handling confidential information.
- Ability to understand, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned unit activities.
- Ability to exercise sound judgment.
- Ability to establish rapport with persons from different ethnic, cultural and/or economic backgrounds.
- Ability to follow written and oral instructions.
- Ability to maintain a calm manner in stressful and emergency situations.
- Ability to adapt to varied work environment.
- Ability to work independently with minimal supervision.
Nice-to-haves
- Knowledge or experience in universal design, construction standards, building codes and demonstrated ability to work with the general public.
- Be willing to identify and participate in training opportunities for the benefit of the Board and the Division.
Benefits
- Comprehensive benefits package including health insurance, retirement plans, and paid time off.
- Employee benefits that support work-life balance.
- Opportunities for professional development and training.
