Compliance Operations Coordinator

$41,600 - $48,880/Yr

Mobile Health

Full-time - Entry Level

Remote

Ambulatory Health Care Services

About the position

Mobile Health is seeking a proactive and detail-oriented Compliance Operations Coordinator to manage day-to-day compliance operations, support provider facilities, and ensure adherence to regulatory requirements. This role is essential for the company's growth from a local to a national occupational health provider, involving collaboration with various teams to enhance service delivery and maintain high standards of patient care and compliance.

Responsibilities

• Oversee the processing and organization of medical records, ensuring timely responses to requests from clients and patients.
• Assist in managing clients' health screening compliance requirements, ensuring adherence to city, state, and federal regulations.
• Serve as the primary relationship owner with Mobile Health's network of consortium clients, cultivating strong partnerships.
• Manage the full life cycle of exams across our network of facilities, ensuring providers have the necessary patient protocols.
• Troubleshoot issues as they arise to ensure patients receive the highest level of care.
• Handle inbound and outbound calls related to site-specific concerns, patient check-ins, and protocol requests.
• Communicate with patients to ensure they have received all services and had a positive experience.
• Collaborate with the Network Office team to track and address issues, implementing proactive measures to prevent future occurrences.
• Identify and implement workflow and process improvements in compliance and operations.
• Support data collection and analysis for compliance tracking and reporting.
• Prepare reports for senior leadership on compliance activities, team performance, and key metrics.
• Work closely with operations, account management, client success, and finance teams to ensure seamless integration of compliance processes.
• Assist in the roll-out of new client product offerings and company initiatives.

Requirements

• High energy level, with the ability to thrive in a fast-paced environment.
• Team player with strong organizational and time management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication skills, capable of interacting at various levels within the organization and with external clients.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Extremely proficient with computer/EMR systems and a fast learner.
• Experience in the healthcare industry or a compliance-related role.
• Familiarity with regulatory requirements and compliance practices in healthcare.
• BA/BS degree preferred.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid holidays
• Paid time off
• Vision insurance