Compliance Specialist

$58,000 - $72,000/Yr

Hauge Associates - Sioux Falls, SD

Full-time - Mid Level

Hybrid - Sioux Falls, SD

Administrative and Support Services

About the position

The Compliance Specialist at Hauge Associates, Inc. is responsible for ensuring the company's adherence to applicable laws, regulations, and internal policies. This role involves managing consumer dispute processes, conducting audits, and collaborating with various departments to enhance compliance and customer service. The position requires a solid understanding of consumer financial protection laws and healthcare regulations, along with strong organizational and communication skills.

Responsibilities

• Provide coordination and oversight of the company's consumer dispute management program.
• Manage consumer complaints, conducting investigations and ensuring appropriate responses and filings.
• Ensure compliance with data furnishing processes to credit reporting agencies according to Metro2 guidelines.
• Conduct ongoing audits and reviews, analyzing exceptions to recommend improvements to internal controls.
• Create clear and accurate written reports summarizing testing findings and communicate results to management.
• Ensure compliance with state and federal regulatory requirements related to dispute management.
• Review existing and proposed legislation and regulations to assess their impact on the company.
• Assist in maintaining compliance-related policies and procedures.
• Implement and train staff on new processes, rules, or regulations.
• Work with Collections departments to update and train on consumer disputes and collection practices.
• Manage and oversee assigned third-party vendors.
• Contribute to special projects as assigned.

Requirements

• Previous compliance experience required.
• Collections and/or healthcare compliance experience preferred.
• Knowledge of CFPB rules and regulations, FDCPA, FCRA, HIPAA, Reg V, TCPA is a plus.
• Ability to interpret and communicate regulatory guidance effectively.
• Strong project-management skills with the ability to coordinate across departments.
• Proven ability to draft procedures and evaluate internal controls.
• Excellent organization and customer service skills.
• Proficient in Microsoft Office products, including Word and Excel; SharePoint experience is a plus.
• Post-secondary education required.
• 1 - 3 years of relevant experience required.
• Ability to speak/write English clearly and proficiently.

Nice-to-haves

• Experience in healthcare compliance.
• Knowledge of consumer financial protection laws.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance