Compliance- Technical Program Manager - Executive Director

JPMorgan Chase - New York, NY

Full-time - Executive

New York, NY

Credit Intermediation and Related Activities

About the position

As a Technical Program Manager - Executive Director at JPMorgan Chase, you will play a pivotal role in Risk Management and Compliance, focusing on delivering solutions across Compliance, Controls Management, Resiliency, Legal, Regulatory, and Audit. This position requires strong leadership in program management, mobilizing cross-functional teams, and ensuring the successful delivery of initiatives within the firm's surveillance ecosystem.

Responsibilities

• Navigate a complex landscape across the surveillance ecosystem and communicate the impact to business and technology.
• Develop and execute a strategic roadmap to support the strategy, aligning with overall business goals and objectives.
• Oversee end-to-end program execution, ensuring the successful delivery of initiatives/solutions on time and within budget.
• Facilitate collaboration among diverse teams (including Engineering Software and UX teams) to drive the development of solutions to support multiple businesses.
• Identify and mitigate risks, ensuring that potential challenges are proactively addressed to minimize disruptions.
• Establish and maintain clear communication channels with internal and external stakeholders, providing regular updates on project progress, measuring success, and addressing concerns.
• Drive a culture of continuous improvement, fostering innovation and efficiency in processes through regular evaluation and adaptation.
• Define and track key performance indicators (KPIs) and metrics to measure the success of the program.
• Ensure that projects adhere to technology controls, legal and ethical standards.
• Utilize lean agile processes and methodologies to work in an agile environment and support the development of solutions.

Requirements

• In-depth experience in program management, overseeing projects from initiation to completion.
• Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Familiarity with the technical aspects of agile, enabling effective communication with technical teams.
• Demonstrated ability to think strategically and align initiatives with broader organizational objectives.
• Leadership experience, with the ability to inspire and lead cross-functional teams towards common goals.
• Strong problem-solving skills, with the ability to address challenges and find creative solutions in a dynamic environment.
• Flexibility and adaptability to navigate and lead in a rapidly evolving space.