Metropolitan Transportation Authority - New York, NY
posted 4 months ago
The Computer Associate I-III/Computer Specialist I-IV (Operations) position at the Metropolitan Transportation Authority (MTA) involves providing technical support and managing telecommunication-related contracts in accordance with NYCT's standards, guidelines, and codes. The selected candidate will oversee the entire process from design to commissioning, ensuring that all division and stakeholder requirements are met. This includes the management of various telecommunication systems such as Public Announcement, Fire Alarm, Access Control, CCTV, Wireless Radio, PSLAN, Help Point, Fiber and Copper infrastructure, Layer 2/3 Network, PBX, Emergency Alarms, and Head End Hardware and Software Applications. The role requires the candidate to support installation and upgrades, troubleshoot issues, configure data, monitor systems remotely, maintain documentation, and conduct testing, analysis, and reporting. In addition to technical responsibilities, the position also involves collaboration with EMD's Contract Compliance staff, providing technical support, training, and knowledge transfer as needed. Candidates must possess a strong background in computer operations and telecommunications, with a focus on ensuring that new assets are transitioned to operations with the necessary resources for maintenance. This role is critical in maintaining the integrity and functionality of the MTA's telecommunication systems, which are essential for the smooth operation of public transportation services in New York City.