Computer Audit Technician

About the position

PlanITROI is seeking detail-oriented Computer Audit Technicians to join our dynamic Production Department. This role involves wiping, testing, imaging, and configuring various computer equipment to ensure they meet high standards. The position requires hands-on work with laptops, desktops, tablets, and cell phones, including both Apple and Microsoft products, while contributing to the organization's mission of providing affordable technology solutions and promoting environmental sustainability.

Responsibilities

• Perform thorough wiping, testing, imaging, and reconfiguration of IT equipment to meet specified standards.
• Use diagnostic software to identify defective equipment and order parts if cost-effective for repair.
• Upgrade, configure, and test computer hardware and peripherals.
• Collaborate with the Production Team to drive project completion and ensure smooth operations.
• Accurately record configuration details, audit results, and cosmetic information in the production database.
• Assist in establishing and implementing standards and policies to enhance efficiency and reduce costs.
• Ensure proper placement of inventory both physically and within the system.
• Contribute to the organization and upkeep of the technical facility.
• Perform other tasks as assigned to support the team and company goals.

Requirements

• Relevant education or training in computer auditing/QC preferred; A+ certification is a plus.
• Proficiency in computer hardware and software, including BIOS configuration and upgrade utilities.
• Strong ability to diagnose and troubleshoot various IT issues.
• Experience in configuring, maintaining, and upgrading PC workstations and peripherals.
• Ability to explain technical and non-technical concepts clearly, both verbally and in writing.
• Exceptional attention to detail with a focus on accuracy.
• Capability to work effectively in a fast-paced, deadline-driven environment.

Nice-to-haves

• A+ certification is a plus.