Computer (IT) Systems Analyst

Mckinley Paper Company - Combined Locks, WI

Full-time

Onsite - Combined Locks, WI

Paper Manufacturing

About the position

The IT Systems Analyst at McKinley Paper will be responsible for implementing, maintaining, and supporting IT and information systems to meet business needs and drive growth. This role is crucial for ensuring the smooth operation of core business applications and hardware in a company with a long-standing history in paper production.

Responsibilities

• Implement, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases.
• Collaborate with internal and external stakeholders to establish project scope, system goals, and requirements.
• Manage the set-up and configuration of systems.
• Develop and coordinate the execution of testing procedures, and create test cases for the overall quality assurance process.
• Provide comprehensive documentation of all processes and conduct training as needed.
• Develop and implement maintenance procedures, monitor system health, gather system statistics, and troubleshoot reported errors and alarms.
• Perform design, implementation, and upgrades of information systems to meet business and user needs.
• Implement best practices for scalability, supportability, ease of maintenance, and system performance.

Requirements

• Associate's degree in IT Hardware, Networking, or a closely related field, and 5 years of related experience preferred.
• Bachelor's degree in a closely related field is strongly preferred.
• Proficiency in implementing, maintaining, and troubleshooting IT systems.
• Proficiency in managing system set-up and configuration.
• Experience in developing and executing testing procedures.
• Ability to provide comprehensive documentation and conduct effective user training.
• Experience in system design, implementation, and upgrades.
• Knowledge of best practices for system scalability, supportability, maintenance, and performance.
• Tier II or III Helpdesk support experience is beneficial.