Computer Operations Specialist

$85,530 - $85,530/Yr

Lumen Technologies

Full-time

Remote

Telecommunications

About the position

The Computer Operations Specialist is responsible for the day-to-day operations, scheduling, and support of mainframe systems. This role requires a solid understanding of mainframe technologies and strong problem-solving skills, with a focus on executing batch-oriented programs in a fast-paced environment. The position is not part of IT or Network Operations but is crucial for managing legacy programs in a mainframe setting.

Responsibilities

• Schedules and controls computer runs and executes batch-oriented programs in a large-scale computer processing environment.
• Conducts exception monitoring and problem resolution for batch runs in MVS, Integrated Access Billing Systems (IABS), and other systems.
• Applies computer production schedule, ensuring user requirements are met and resources are available, prioritizing jobs, and modifying production schedules as needed.
• Executes computer production procedures, monitors and controls batch jobs and complex online applications, and maintains detailed documentation on jobs.
• Monitors system performance and diagnoses complex application problems.
• Coordinates system/application interfaces to avoid propagation of errors.
• Resolves production or application problems and escalates them as necessary.
• Assists with design for backout/restart and recovery.
• Executes emergency procedures and data alteration as prescribed.
• Organizes and participates in SWAT and Service Outage Analysis calls.
• Manipulates systems and batch jobs in real-time to correct errors and resolve problems.
• Utilizes, adds, and executes job control language (JCL) associated with mainframe computer consoles.

Requirements

• Experience with mainframe system operations.
• Ability to work any shift on a rotation basis 24/7/365, including weekends and holidays.

Nice-to-haves

• Experience with Control M or other similar scheduling tools.
• JCL coding experience.