Computer Specialist I-III

Oklahoma State University - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

Educational Services

About the position

The Computer Specialist I-III position at Oklahoma State University (OSU) involves providing comprehensive hardware, software, and IT support for the College of Engineering, Architecture, and Technology (CEAT). The role emphasizes a strong technical background and a commitment to customer service, supporting various platforms including Windows, Linux, MacOS, and mobile devices. The specialist will also act as a consultant for technology projects across departments, ensuring compliance with university policies and implementing cybersecurity best practices. Depending on experience, the role may include mentoring and supervisory responsibilities.

Responsibilities

• Provide hardware and software support for CEAT.
• Support various operating systems including Windows, Linux, MacOS, and mobile devices.
• Assist in the implementation of cybersecurity best practices across CEAT.
• Serve as an IT consultant for other departments and units within CEAT.
• Ensure compliance with university security and domain management policies.
• Help ensure effective data protection procedures and systems are in place.
• Mentor and train other staff as needed.

Requirements

• Bachelor's degree and one year of related experience, or high school diploma with six years of related experience (must obtain bachelor's degree within six years of hire).
• Excellent interpersonal, communication, and organizational skills.
• Ability to think analytically and solve problems.
• Strong sense of professionalism.
• Knowledge of computer hardware and software.
• Ability to work in a team or independently.

Nice-to-haves

• Bachelor's Degree in Information Systems, Computer Science, or related field with five years of related experience, including hardware and software support and project management, or high school diploma with ten years of related experience.

Benefits

• Competitive hourly wage based on experience.
• Opportunity for professional development and training.