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Computer Support Technician II
$39,520 - $61,214/Yr
Monaco Enterprises - Spokane, WA
posted about 2 months ago
Full-time - Entry Level
Spokane, WA
Computer and Electronic Product Manufacturing
About the position
The Computer Support Technician II at Monaco Enterprises, Inc. is responsible for configuring and troubleshooting computer systems related to the D-21 project. This role involves project management, hardware and software setup, and supporting the Engineering Department with additional computer and software testing. The technician will document processes and maintain records for each D-21 system.
Responsibilities
- Configuration of Computer Systems for the D-21 including project management, configuring hardware & software, setup and installation.
- Troubleshooting issues and documenting the processes.
- Configure radio switches, view generator, video clients, Ethernet switches, remote display controllers, GPIOs, tone alert panels, printers, laptops/tablets, and other devices as required.
- Support the Engineering Department with additional computer and software setup and testing of the D-21.
- Document and record data from each D-21 system in MINA.
Requirements
- Two-year degree in IT or Network and/or related technologies; or equivalent technical experience.
- Three or more years working in the IT field.
- Competent in configuration and networking troubleshooting.
- Project Management skills and ability to work independently and collaboratively in a team.
- Strong written and verbal communication skills.
- Ability to handle multiple tasks and learn new processes and software quickly.
- Positive attitude and outwardly focused mindset.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- Flexible spending accounts
- 401(k) Plan
