Computer Systems Analyst

Frda - Fayetteville, NC

Full-time - Mid Level

Fayetteville, NC

Professional, Scientific, and Technical Services

About the position

The Computer Systems Analyst at FRDA LLC will provide technical, systems, and network administration support for Department of Defense (DoD) clients. This role involves managing user accounts, maintaining operating systems and servers, and ensuring the integrity and availability of critical data. The analyst will also support digital classroom technologies and develop applications for learning management systems.

Responsibilities

• Install, configure and maintain operating systems, servers, and automation devices to support operations.
• Create, maintain and manage user accounts across NIPR/SIPR and other classified/unclassified networks.
• Perform regular backups, archiving, and restoration of critical data, ensuring data integrity and availability.
• Maintain and operate technologies associated with a digital classroom and distance learning.
• Ensure collaborative systems such as instructor podium software, audio visual equipment, ethernet switches, interactive monitors, and student laptops.
• Develop applications and integrate assigned or directed curriculum with Joint Knowledge Online (JKO) and/or other designated LMS.
• Maintain all courses on JKO/LMS and incorporate curriculum changes/updates.
• Develop SharePoint intranet portal to allow for sharing of documents and other materials.
• Implement and monitor security procedures to ensure compliance with encryption requirements and secure network environments.
• All other duties as assigned.

Requirements

• Associate's degree in Computer Science, Software Engineering or related field from an accredited college or university.
• CompTIA Security+ Certification.
• Minimum of four years related experience in an IT support role with 100+ users and technical expertise within systems administration.
• Experience with maintaining computer networks and systems including software, mainframes, VPNs, routers, and other physical hardware.
• Experience in installing and configuring network equipment to update or fix hardware or software issues.
• Experience in updating virus protection software to keep data and communications protected.
• Experience as a SharePoint developer.
• Experience with Web development: HTML, CSS, SQL.
• Experience in client management particularly in the areas of data flow and migration.
• Current US Government SECRET security clearance.

Nice-to-haves

• Experience in a defense contracting or military training environment.
• Excellent interpersonal, verbal, and written communication skills.
• Highly motivated, self-starter with demonstrated ability to spot new opportunities and spearhead new initiatives.
• A friendly and collaborative attitude; ability to work well independently and in groups with minimal supervision; ability to navigate ambiguity, embrace client oversight at all levels, and balance competing demands.