Computer Technician

Eastman Kodak • Rochester, NY

398d

About The Position

The Computer Technician position at Eastman Kodak is focused on maintaining and supporting nearly 200 production-related PCs within the film manufacturing business. This role requires hands-on experience with various generations of computer hardware and software, as well as effective collaboration with production, engineering, and IT teams to ensure optimal performance and minimal downtime.

Requirements

• 1-5 years hands-on experience fixing, building, and troubleshooting PCs.
• Excellent problem-solving and troubleshooting skills.
• Effective interpersonal skills and the ability to work within and lead teams.
• Self-motivated and proactive, with the ability to manage timelines.

Nice To Haves

• Knowledge of hardware, hard disks, ports, and connecting components.
• Familiarity with operating systems: MS-DOS, Windows NT, XP, 7, 10, 11.
• Experience with software troubleshooting and resourceful problem solving.
• Understanding of networking and domain issues, as well as instrument connectivity and communication issues.
• Knowledge of security vulnerabilities and best practices.
• Proficiency in Microsoft Office and Excel; VBA is a plus.
• Experience with Visual Basic (VB6 and/or .NET).
• Knowledge of WonderWare InTouch HMI and INSQL.
• Network support related to maintaining communications to plant computers via Ethernet and serial communications, LAN configuration, and managed switches.

Responsibilities

• Capture backup images of computers and maintain an Excel file to catalogue and manage company PCs.
• Create and store backup images of PCs across various operating systems (MS-DOS, Windows NT, XP, 7, 10, 11) using internal tools.
• Coordinate with production schedulers to capture images while minimizing downtime.
• Ensure PCs have positive RAID status and complete semiannual checks.
• Develop clear and intuitive documentation for technical resources, peers, and end users.
• Interact with production, engineering, and IT professionals to collaborate and problem solve effectively.
• Troubleshoot general hardware and software issues as they arise and submit and track tickets on behalf of operators.

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: No Education Listed