Concession Lead: Oregon State University

$37,440 - $41,600/Yr

Compass Group - Corvallis, OR

Full-time - Entry Level

Corvallis, OR

Merchant Wholesalers, Nondurable Goods

About the position

The Concession Lead at Oregon State University is responsible for overseeing and motivating a team of hourly staff to deliver exceptional food service and guest experiences during events. This role emphasizes operational excellence, staff training, and compliance with service standards, ensuring that all concessions are well-prepared and organized for events.

Responsibilities

• Ensuring all stations are set up and ready for events
• Facilitating and executing training of new employees and NPO groups
• Supervising multiple stands during events and troubleshooting where needed
• Working with colleagues to continuously improve operational performance
• Proactively engaging in processes for loss prevention
• Implementing and maintaining event organization such as event readiness check lists, open/close checklists, etc.
• Working in partnership with other departments to ensure accurate completion of the requisition process
• Supervising gratis sheet processes to ensure accurate tracking of any comped items
• Ensuring compliance with all Payment Card Information rules
• Supporting managers with event reconciliation
• Supervising and ensuring compliance of concessions production sheet to ensure accurate production and minimal wastage
• Re-stocking of concessions and bars to maximize event readiness
• Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed
• Supporting recruitment activities for team members and NFP's
• Overseeing service standards during events to ensure a high level of the guest experience
• Ensuring accurate end of month inventory completion
• Resolving guest complaints
• Completing events walks of the building
• Supporting other properties and departments as demanded by the business
• Other duties/responsibilities as assigned

Requirements

• 2+ years of experience in a food and beverage supervisory position
• High level of computer literacy
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program