Orange County, CA - Costa Mesa, CA

posted 4 days ago

Full-time - Manager
Costa Mesa, CA
Executive, Legislative, and Other General Government Support

About the position

The Airport Commercial Development Concessions Manager (Real Estate Manager) reports directly to the Deputy Director for Commercial & Revenue Development and manages and administers strategic programs of John Wayne Airport in accordance with the mission, vision, and values as articulated by the Airport Director and approved by John Wayne Airport. The position ensures compliance with Federal, State, and local ordinances pertaining to Airport commercial programs, Airport Disadvantaged Business Enterprise Programs (ACDBE), and Airport revenue development & management to enhance the airport's economic portfolio and customer experience. The position is a leadership role within the Commercial & Revenue Development division overseeing the concessions team and is expected to be a self-starter who can strategically create a 'best-in-class' concession program while effectively managing the day-to-day functions of the position. It requires knowledge of all areas of Airport Business & Properties but will plan, manage, integrate, innovate, and lead the commercial program at JWA, which includes all food service, retail, rental cars, parking, ground transportation, lounges, commercial advertising, vending, and airlines.

Responsibilities

  • Revenue development
  • Developing business plans to drive non-aeronautical revenue
  • Customer service, tenant relationships, and ensuring lease compliance
  • Staff development
  • Long-range planning
  • Innovation
  • Reviewing proposed concessions concepts and concessions development
  • Reviewing and reporting for concessions sales and identifying opportunities for growth
  • Developing various requests for proposal (RFP) and contract documents, managing lease amendments
  • Bringing on new tenants through all phases of development, opening, and operations
  • Developing all procedures and data/software systems to lead and develop the Concession Program

Requirements

  • Five (5) or more years of Airport Concessions experience, including leasing airport properties, lands, buildings, and/or property management
  • Experience in concession planning development, revenue generation, staff development, and leadership experience managing a medium or large commercial airport
  • A bachelor's degree in business, Finance, Public Administration, or a related field is highly desirable
  • CM AAAE certification or PM certification is a plus
  • Proficient with Microsoft Word, Excel, PowerPoint, and Outlook

Benefits

  • Performance-based merit increases
  • Scheduled salary range increases
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