Concierge/ Event Planner

$45,760 - $49,920/Yr

Thrive Communities - Tacoma, WA

Part-time - Entry Level

Tacoma, WA

Real Estate

About the position

The Concierge/Event Planner at Thrive Communities is responsible for creating a welcoming environment for residents and guests, ensuring excellent customer service, and coordinating community events. This role involves greeting visitors, managing communications, and assisting with various administrative tasks to enhance the resident experience. The position is part-time and requires a commitment to fostering a positive community atmosphere.

Responsibilities

• Greet persons entering the building and maintain courteous communication with residents.
• Answer phone calls and respond to emails from residents and prospects.
• Assist in managing leads in CRM.
• Schedule appointments for the leasing team.
• Ensure tour path is prepped for the day, including models open, coffee bar stocked, balloons out, and music on.
• Assist in delivering resident notices and renewal letters.
• Conduct package audits and ensure package rooms are in order.
• Plan and coordinate monthly resident events.
• Assist in posting to property social media pages.
• Perform all reasonable duties as outlined by the supervisor.
• Strive to exceed residents' expectations for excellent customer service.
• Contribute to a positive team culture and happy resident base.

Requirements

• Prior customer service experience required.
• Experience in multi-family property management strongly preferred.
• High organizational skills.
• Strong communication skills.
• High level of attention to detail.
• Great presentation and interaction with clients and residents required.
• Excellent customer service skills required.
• Experience with Yardi preferred.

Nice-to-haves

• Experience in event planning or coordination.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Employee assistance program
• 401(k) matching
• Opportunities for advancement
• Life insurance
• Pet insurance