This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Westbrook Senior Living - Streamwood, IL
posted about 2 months ago
Part-time
Streamwood, IL
Nursing and Residential Care Facilities
About the position
The Concierge position at Spectrum Retirement Communities is a part-time role focused on providing excellent customer service to residents and visitors. The primary responsibilities include greeting visitors, answering phone calls, responding to inquiries, and maintaining a clean and welcoming front lobby area. This role requires strong communication skills and the ability to handle multiple tasks in a fast-paced environment.
Responsibilities
- Greet and direct all visitors to the front desk in a friendly and helpful way.
- Answer all incoming phone calls and transfer the calls or take messages as appropriate.
- Respond to resident and family member questions and concerns.
- Respond to and appropriately handle emergency situations.
- Monitor and maintain the cleanliness of the front lobby and entrance area.
Requirements
- High School diploma or equivalent is required.
- Experience in an office environment, answering phones or customer service preferred.
- Technology skills are important.
- Must be self-motivated, organized, and professional.
- Must be able to work independently and handle multiple tasks at one time.
- Strong communication skills are critical.
Benefits
- 401(k)
- Dental insurance
- Life insurance
- Paid holidays
- Paid time off
- Vision insurance
