Concierge/Healthcare Facility

$37,440 - $37,440/Yr

Renaissance - Lincoln Park, NJ

Full-time - Entry Level

Lincoln Park, NJ

Administrative and Support Services

About the position

The Concierge position at Renaissance in Lincoln Park, NJ, is a full-time role focused on enhancing the customer experience within a sub-acute care facility. The Concierge serves as a customer service coordinator, ensuring a welcoming environment, facilitating smooth admissions for new residents and their families, and addressing various customer service-related inquiries. The role requires excellent interpersonal skills and a friendly demeanor, as well as the ability to work effectively in a fast-paced healthcare setting.

Responsibilities

• Maximize the customer experience by focusing on the physical presentation of the facility.
• Ensure a smooth admission process for new residents and their families.
• Address customer service-related issues as they arise.
• Visit residents and assist with calls to families.
• Conduct tours of the facility with a friendly and outgoing attitude.

Requirements

• Excellent customer service skills.
• Experience in a healthcare setting is preferred.
• Ability to work in a fast-paced environment.
• Friendly and outgoing personality.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance