Concierge - Part Time, Weekends

Enclaves at Chandler - Round Rock, TX

Part-time

Round Rock, TX

About the position

The Concierge position at Spectrum Retirement Communities is a part-time role focused on providing excellent customer service to residents and visitors during weekend shifts. The role involves greeting guests, answering phone calls, and addressing inquiries, all while maintaining a welcoming environment in the front lobby.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Requirements

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional.
• Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical.