Concierge - Part Time

Shawnee Hills Senior Living - Shawnee, KS

Part-time

Shawnee, KS

Nursing and Residential Care Facilities

About the position

The Concierge position at Shawnee Hills Senior Living is a part-time role focused on providing excellent customer service to residents and visitors. The primary responsibilities include greeting visitors, answering phone calls, addressing resident inquiries, and maintaining a clean and welcoming front lobby area. This role is essential in ensuring a positive experience for residents and their families.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Requirements

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional.
• Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical.

Benefits

• 401(k)
• Dental insurance
• Life insurance
• Paid holidays
• Paid time off
• Vision insurance