Concierge - Sales/Customer Service Specialist

$37,440 - $37,440/Yr

Mint Eco Car Wash - West Palm Beach, FL

Full-time - Entry Level

West Palm Beach, FL

About the position

Mint Eco Car Wash is seeking Sales/Customer Service Specialists, referred to as 'Concierges', to serve as the primary interface with customers. This role emphasizes a culture-first approach, focusing on making customers happy through exceptional service and teamwork. The position involves engaging with clients, managing sales transactions, and resolving customer issues while working outdoors in a dynamic environment.

Responsibilities

• Engage with clients to understand their needs and provide personalized service recommendations.
• Greet customers, assess vehicles, and provide expert consultative services.
• Process sales transactions efficiently, ensuring accurate cash management.
• Remain active and engaged while working outdoors in varying weather conditions.
• Address and resolve customer inquiries and concerns professionally and efficiently.
• Collaborate effectively with team members and management to maintain smooth operations.

Requirements

• Energetic and service-oriented attitude.
• Ability to work collaboratively in a team environment.
• Strong communication skills for customer interaction.
• Basic sales management skills.

Nice-to-haves

• Experience in customer service or sales roles.

Benefits

• Health, Dental, and Vision Insurance
• Free car washes and discounted detail services
• Tuition discount with Keiser University
• Outstanding leadership support system
• High potential for growth within the company