Robert Half - Seattle, WA
posted about 2 months ago
Full-time - Entry Level
Seattle, WA
Administrative and Support Services
About the position
The Concierge role at Robert Half in Seattle, Washington, is a contract position focused on managing the daily operations of the front desk area, addressing guest inquiries, and maintaining bookings. The position involves recommending local attractions, arranging transport services for guests, and assisting with various personal tasks for residents or guests, ensuring a high level of customer service and satisfaction.
Responsibilities
- Oversee the smooth running of the front desk operations daily
- Address and resolve guest inquiries and requests effectively
- Manage and maintain guest reservations accurately
- Recommend local attractions and dining options to guests
- Arrange transportation services for guests as needed
- Handle mail and package delivery tasks efficiently
- Promote local events to guests and residents
- Assist with event planning activities when required
- Help residents or guests with personal tasks such as dry cleaning and grocery shopping
- Maintain booking reservations and dining reservations for residents or guests
Requirements
- Proven experience in Administrative Assistance
- Proficiency in Answering Multi-Line Phone System
- Prior experience in providing Concierge Services
- Strong Customer Service skills
- Familiarity with Data Entry operations
- Exceptional Interpersonal Skills
- Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
- Experience in Organizing Files
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks efficiently
- Strong problem-solving capabilities
- High level of discretion and confidentiality
- Ability to work flexible hours, including weekends and holidays as required
- Strong attention to detail and organizational skills
- Commitment to providing exceptional service to guests and team members
- Ability to work independently and as part of a team.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- Disability insurance
- 401(k) plan
