Configuration Specialist (Work Remotely Anywhere in the U.S.)

$50,000 - $70,000/Yr

Businessolver - West Des Moines, IA

Part-time - Entry Level

Remote - West Des Moines, IA

Administration of Human Resource Programs

About the position

The Configuration Specialist at Businessolver is responsible for ensuring the integrity and accuracy of data shared with carriers, focusing on benefits administration plan configuration. This role involves participating in raw materials review, system configuration, and supporting various processes related to annual enrollment and system builds. The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities while maintaining high standards of accuracy.

Responsibilities

• Participate in all raw materials review and validation.
• Ensure system configuration is completed according to requirements documentation.
• Support key work process flows for Annual Enrollment, New Services Implementation, and Acquisitions and Divestitures system build requirements.
• Complete self-QA on all system build work.
• Establish and follow global process documentation and report discrepancies.
• Daily touch-base with internal partners associated with current projects or tasks.
• Accurately maintain capacity and productivity measurements through task updates.
• Review open tasks daily, prioritize work, and escalate when appropriate.
• Address escalated or global issues related to system build for clients.
• Participate in training sessions related to new system functionality and processes.

Requirements

• Bachelor's Degree or equivalent work experience.
• 2+ years benefits administration plan configuration experience.
• Strong SQL, MS Access, and strong Excel skills preferred.
• Strong analytical ability and excellent communication skills, both written and verbal.
• Ability to manage projects and multiple priorities simultaneously.
• Keen attention to detail.
• Creative thinker who seeks better solutions.
• Ability to compare large data sets, organize data, and summarize findings.
• Working knowledge of business processes, system development, and process improvements.
• Proficient in gathering business requirements, process flows, and use cases.
• Experience with and strong understanding of various technologies and platforms.

Benefits

• Comprehensive benefits package including health insurance, dental insurance, and vision insurance.
• Annual bonus incentive plan.
• Flexible work environment allowing remote work from anywhere in the U.S.