Construction Claims Account Director

$111,000 - $179,000/Yr

Safety National - Saint Louis, MO

Full-time - Senior

Hybrid - Saint Louis, MO

Insurance Carriers and Related Activities

About the position

The Construction Claims Account Director at Safety National plays a crucial role in managing high-exposure workers' compensation and liability claims. This position involves developing and maintaining partnerships with clients, brokers, and third-party administrators (TPAs) to ensure effective service delivery. The role emphasizes the company's core values of Relationships, Integrity, Teamwork, Balance, and Stability, while also focusing on achieving corporate retention goals and facilitating inter-departmental collaboration.

Responsibilities

• Develop and maintain partnerships with clients, brokers, and TPA partners.
• Ensure efficient and effective delivery of Safety National service capabilities.
• Track all issues to conclusion to ensure prompt follow-through and resolution.
• Manage overall claim services for customers in the Construction unit.
• Oversee construction liability (GL, AL, APD) and workers' compensation claims handled by TPAs.
• Participate in regional industry conferences to raise the company's profile.
• Demonstrate thought leadership through participation in Safety National webinars and events.
• Work with Claims staff on account onboarding and stewardship.

Requirements

• Bachelor's degree from an accredited college or university required; law degree a plus.
• Minimum of ten (10) years' experience overseeing and managing Auto Liability, General Liability, and workers' compensation claims for construction accounts.
• Proper Adjuster Licenses in all applicable states.
• Experience analyzing coverage issues and drafting reservation of rights and coverage letters.

Nice-to-haves

• Knowledge and expertise with multiple jurisdictions.
• Advanced communication skills.
• High level of attention to detail and self-motivated work ethic.
• Ability to work comfortably with a variety of internal and external audiences.

Benefits

• Incentive award bonuses
• Annual holiday bonus
• Profit-sharing contributions
• Generous healthcare coverage
• 401(k) match
• Enhanced paid caregiver leave
• Family-forming benefits for adoption, surrogacy, and fertility
• Hybrid working environment
• Employee appreciation events throughout the year