Construction & Design Implementation Services Lead

$119,600 - $222,200/Yr

Roche

Full-time - Mid Level

10,001+ employees

Chemical Manufacturing

About the position

The Construction & Design Implementation Services Lead at Roche is a pivotal role focused on the definition and creation of implementation services through strategic partnerships. This position is designed to help clients quickly and efficiently implement Roche solutions, with a particular emphasis on enabling site readiness as an outcome of the Design and Construction phase of implementation. As a leader in this area, you will serve as the go-to expert in Architectural, Engineering, and Construction Management (AEC) for Roche placements across the United States. Your responsibilities will include driving AEC competency through our processes, tools, and organization, ensuring that the implementation services are aligned with Roche's strategic goals. In this role, you will be actively involved in supporting and shaping Requests for Proposals (RFPs), especially where significant construction planning and investments are required. You will analyze customer installation data to create actionable recommendations for improvement in current operations and evaluate the in-field delivery of customer implementation support in AEC. Establishing a business framework for the creation of Implementation Services will be a key focus, as will partnering with the procurement organization to launch prioritized implementation services offerings. You will also evaluate AEC requirements and provide recommendations for modifications or improvements, lead Change Management associated with the launch of the implementation services portfolio, and collaborate with Training & Development to develop a strategy to upskill delivery functions. Your engagement will extend to participating in RFP responses related to site preparation and construction, as well as leading services partner business relationships and managing vendor partnerships. Additionally, you will partner with legal, regulatory, and compliance teams in the development of the services strategy, ensuring that all implementations meet the necessary standards and regulations.

Responsibilities

• Serve as the go-to expert in Architectural, Engineering, and Construction Management (AEC) for Roche placements across the United States.
• Drive AEC competency through processes, tools, and organization.
• Support and shape RFP responses where significant construction planning and investments are required.
• Analyze customer installation data to create recommendations for improvement in current operations.
• Evaluate in-field delivery of customer implementation support in AEC.
• Establish a business framework for the creation of Implementation Services.
• Partner with procurement to launch prioritized implementation services offerings.
• Evaluate AEC requirements and provide recommendations for modifications or improvements.
• Lead Change Management associated with the launch of implementation services portfolio.
• Partner with Training & Development to develop a strategy to upskill delivery functions.
• Participate in RFP responses in relation to site preparation and construction.
• Engage with RFP responses and construction planning during the late sales process.
• Lead services partner business relationships and manage vendor partnerships.
• Partner with legal, regulatory, and compliance in the development of services strategy.

Requirements

• Bachelor's Degree in Architecture, Engineering, Construction Management, or a related technical field.
• 8 years of experience in project management or construction management.

Nice-to-haves

• Previous experience of construction management in the healthcare/diagnostics industry.
• Experience in on-site assessments and construction coordination.
• Experience with Autodesk Construction Cloud.
• Experience with Roche Diagnostics implementation.
• Familiarity with regulatory requirements and industry standards related to architectural and engineering specifications for medical equipment installations.
• Industry professional certification or licensure in Architecture or Engineering (e.g. PE).
• Strong problem-solving capability, leveraging a structured process-driven approach to problem-solving.
• Proficient technical, project management, analytical, statistical, and organization skills.
• Google Suite and Project Management applications experience.
• Excellent oral/written communication, planning, organizing, interpersonal, and leadership skills.
• Demonstrated leadership, networking, coaching, and mentoring skills.

Benefits

• Discretionary annual bonus based on individual and Company performance.