About the position
If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Nationwide Insurance ranks as the 8th largest commercial carrier in the United States. Our Loss Control Services organization has a team of over 100 Loss Control associates and technical staff. Our commercial portfolio of accounts consists of traditional, middle market and national accounts. Business segments include contractors, manufacturing, real estate management, service industries, retailers, etc. We are seeking a Loss Control Consultant to conduct risk assessments and provide ongoing consulting service in northern California. Qualified candidates should reside in northern California, with the greater Sacramento area being ideal. We are seeking individuals with multi-line commercial experience to complete loss control surveys and provide ongoing consulting service to a portfolio of accounts. Candidates with a solid understanding of property risks, manufacturing, and products liability are preferred. Knowledge and experience related to Workers Compensation exposures is a plus. Candidates must possess excellent project management abilities to devise and refine loss control strategies, programs, and procedures that align with our business objectives. Exceptional interpersonal and consulting skills are essential to effectively collaborate with underwriters, agents, clients, and colleagues. The ability to organize tasks and adhere to deadlines is a must. Proficiency in written and verbal communication is crucial, along with competence to use a personal computer and other office devices. As a Loss Control Consultant, you'll provide services to a large portfolio of complex accounts in multiple lines of business, influencing profitability, retention and creating a valued customer experience within a collaborative environment. We'll count on you to determine effective controls, make improvement recommendations and differentiate classes of business. You'll have the opportunity to make a difference for our customers and company as you build and grow internal and external relationships, while continually growing your skills and expertise.
Responsibilities
- Provides services to influence profitability and retention.
- Creates and recommends service objectives based upon customer goals, risk assessment results and loss analysis.
- Meets with customers to identify hazards and exposures by conducting complex risk assessments to determine the effectiveness of controls and identify technically sound recommendations for risk improvement.
- Assigns an appropriate line of business rating based on professional judgment and company guidance.
- Researches customer's operations, industry and technical information to prepare for site surveys, service work, meetings, presentations and projects.
- Applies the highest-level technical expertise to help lead as a subject matter expert for at least one line of business or practice.
- Builds and maintains strong relationships with customers and business partners.
- Functions as an ongoing resource and contact person with a high level of expertise.
- Consults with customers, providing observations, solutions and support to meet business needs.
- Creates and recommends service objectives based on customer goal assessments and loss analysis.
- Identifies service opportunities based on loss trends and other data.
- Communicates technical information effectively both verbally and in writing through preparation of technical reports in a state-of-the-art workflow environment.
- Interacts with internal and external customers, leadership, peers and subject matter experts in a collaborative environment to gather and share information that helps our customers succeed.
- Creates, presents and coordinates technical training and publications for internal and external customers.
- Actively participates in career development activities and training.
Requirements
- Bachelor's degree in safety, science, engineering, fire protection or construction management preferred.
- A minimum of one of the following designations: Certified Safety Professional (CSP), Certified Director of Safety (CDS) or Associate of Risk Management (ARM).
- Typically, 10 or more years of commercial loss control or related experience preferred.
- General knowledge of safety and risk management practices and principles, including regulatory (OSHA, DOT, etc.) and national consensus standards (NFPA, etc.) preferred.
- Complete understanding of the commercial insurance business process, the ability to market services and influence others of a course of action.
- Good verbal and written communication skills to interact with all levels of internal and external contacts.
- Must possess a desire to learn, grow and develop skills.
- Ability to prioritize work and time.
- Ability to operate a personal computer and learn/use applicable systems.
Nice-to-haves
- Knowledge and experience related to Workers Compensation exposures is a plus.
Benefits
- Medical/dental/vision insurance
- Life insurance
- Short and long term disability coverage
- Paid time off with a minimum of 18 days each full calendar year pro-rated quarterly based on hire date
- Nine paid holidays
- 8 hours of Lifetime paid time off
- 8 hours of Unity Day paid time off
- 401(k) with company match
- Company-paid pension plan
- Business casual attire
- And more.
