Consultant, Payment Systems Intelligence (PSI)

Visa - Ashburn, VA

Full-time - Mid Level

Hybrid - Ashburn, VA

Credit Intermediation and Related Activities

About the position

This position is part of Payment Systems Intelligence (PSI) - a key component of Global Risk's Payment Fraud Disruption (PFD) team. PFD's team of technology experts are vital to Visa's efforts to identify, investigate, disrupt, and prevent attacks targeting the global payment ecosystem. This Manager role will support the Ecosystem Protection initiative, a capability within the Payments System Intelligence team that has a broad impact across the organization. The Ecosystem Protection initiative will work to help secure the environment at Visa. This role is suited for a payments expert with a strong fraud background. The preferred candidate will be experienced in how cyber criminals manipulate the payments messages and response codes in payment processing to commit fraud and have a strong analytics background. Responsibilities include executing and developing strategies, using analytics to investigate payment response code anomalies, testing message manipulation, developing case studies and scenarios for message manipulation, and successfully executing against the testing plan. This role will manage other team members and help mentor and train. In addition, as a part of the PSI team, the Analyst will identify new and novel methods that fraudsters are using to target Visa clients and the ecosystem and develop innovative approaches to disrupt emerging fraud and security vulnerabilities affecting Visa clients and the payments ecosystem. The primary responsibilities for this role will include serving as a Global Risk Subject Matter expert on various fraud schemes, payments, and technical expertise with payment response codes in the authorization process, developing analytics to help investigate anomalies and deep dive into response code issues, mentoring and training junior members of the team on payments and fraud, providing data analysis and response to alerts relative to significant fraud events, developing fraud scenarios to test payments security, continuously questioning and considering new techniques to stay ahead of organized cybercriminals and fraudsters, developing metrics and total fraud statistics surrounding cybercrime case reports and investigations, and compiling reporting on internal incident response measures of success.

Responsibilities

• Serve as a Global Risk Subject Matter expert on various fraud schemes, payments, and technical expertise with payment response codes in the authorization process.
• Develop analytics to help investigate anomalies and deep dive into response code issues.
• Mentor and train junior members of the team on payments and fraud.
• Provide data analysis and response to alerts relative to significant fraud events.
• Develop fraud scenarios to test payments security.
• Continuously question and consider new techniques to stay ahead of organized cybercriminals and fraudsters.
• Develop metrics and total fraud statistics surrounding cybercrime case reports and investigations.
• Compile reporting on internal incident response measures of success.

Requirements

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD.
• Strong understanding of payments, risk management, network security, digital forensics, and security operations.
• Ability to conduct complex analytical functions by performing fraud assessments and analyzing criminal methods.
• Knowledge of transactions, systems processing transactions and overall transaction process.
• Adaptable and able to work well in a fast-paced, team-oriented environment.
• Prior experience with data analytics, visualization tools, and concepts.
• Proficiency with drafting detailed, technical reports.
• Ability to respond after-hours, weekends, and holidays to major fraud events.
• Passion for fraud schemes and cybercrime investigations.
• Good interpersonal, facilitation, and demonstrated emerging leadership skills.
• Understanding of payments process and cybercrime and fraud techniques.
• Able to operate at an advanced level of written and spoken communication, write and speak effectively with impact.
• Previous experience in developing and producing reports to executive management.
• Ability to prepare reports on meaningful trends and fraud stats.
• High level of self-motivation and initiative.

Benefits

• Medical
• Dental
• Vision
• 401 (k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program