Consumables Inside Sales Manager (Shelton, CT)

Full-time - Mid Level

Shelton, CT

Computer and Electronic Product Manufacturing

About the position

As a Consumables Inside Sales Manager, you will be responsible for leading and managing a team of direct reports, overseeing their performance, and driving sales initiatives. Your role will be pivotal in meeting and exceeding sales targets while maintaining high levels of customer satisfaction within this critical high-growth segment of the PerkinElmer portfolio. This is a full-time on-site role in Shelton, CT.

Responsibilities

• Meet and exceed sales targets and other KPIs including orders and revenue for a $40 million consumables business
• Ensure team is generating sales pipeline by meeting outbound sales activity targets including daily phone calls, customer conversations, quote deliveries, and order conversions
• Set team direction by developing and executing on data-driven action plans to improve sales performance
• Work with manager peers in other regions to share and implement best practices
• Generate and analyze sales reports, providing insights and recommendations for improvements. Utilize data to make informed decisions and drive sales strategies.
• Assess and optimize the territories of sales reps within your team
• Manage end-to-end performance of 13 inside sales representatives. Monitor individual and team performance, providing 'real-time' positive or constructive feedback, and implementing strategies to ensure goals are met or exceeded.
• Coach sales reps on effective selling techniques and provide practical guidance in live coaching and feedback sessions
• Develop training plans to drive better product knowledge, cross functional collaboration, and customer engagement
• Collaborate with marketing, product management, and customer care teams by providing customer feedback, product requirements, and business opportunities
• Client Relationship Management: Collaborate with the sales team to nurture client relationships, resolve escalated issues, and ensure a high level of client satisfaction. Act as a point of contact for key client accounts.

Requirements

• 5+ years of commercial sales experience
• 2+ years of management experience in a growth driven sales team
• Excellent communication skills
• Proven track record of success achieving sales targets

Nice-to-haves

• Bachelor's degree
• Relevant experience in the analytical instruments & consumables industry
• Relevant experience in laboratory or field service operations
• Leadership experience in sales or field service

Benefits

• Comprehensive Sales Incentive Plan