Bank of America - Phoenix, AZ

posted 6 months ago

Full-time - Entry Level
Phoenix, AZ
Credit Intermediation and Related Activities

About the position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us!

Responsibilities

  • Performs day-to-day activities aligned to the team's common goals, strategy, and metrics and works on improving capabilities through learning and development.
  • Identifies and analyzes problems related to product lines or functions and develops and implements process improvements to address and resolve issues.
  • Provides quality assurance review and testing on operating key controls.
  • Supports special projects that represent significant risk exposure and identifies and escalates risks accordingly with a sense of urgency.
  • Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and external clients.
  • Interprets and analyzes information gathered from numerous applications and third-party sources and identifies issues that prompt further inquiry.

Requirements

  • 1 to 2 years of Financial Center experience/Check Fraud
  • Strong analytical skills
  • Ability to be flexible to changing work volumes, deadlines and needs of the unit
  • Detail oriented with strong organizational/time management skills
  • Motivated to work in a team environment
  • Effective communication skills
  • Microsoft skills: Word, Excel, and PowerPoint

Nice-to-haves

  • Preferred ability to work overtime to meet business needs.

Benefits

  • Competitive benefits to support physical, emotional, and financial well-being.
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