Consumer Direct Underwriter

Spring Eq - Plano, TX

Full-time

Plano, TX

Credit Intermediation and Related Activities

About the position

Spring EQ is a national home equity lender that provides flexible and tailored financing solutions directly to consumers through a national network of experienced brokers and partners. Since its inception in 2016, Spring EQ has rapidly grown to become one of the fastest-growing and highest-rated home equity financing partners in the United States. The company offers a broad range of home equity products and is committed to delivering a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for consumers. At Spring EQ, we strive to make every customer interaction a great one, recognizing that behind every loan is a person or family trusting us to handle what may be a once-in-a-lifetime transaction. We work hard and have fun to get the job done, valuing each team member's unique contributions and encouraging continuous learning and development. We promote our team members to share their knowledge with others and embrace innovation by creating and adopting the latest technology. Our goal is to simplify processes constantly, challenging every method we use to better accomplish our objectives while building a strong company culture that fosters togetherness, support, and accountability. We are currently seeking Consumer Direct Underwriters to join our rapidly growing Operations team. The ideal candidate will possess at least three to five years of experience underwriting home equity or mortgage loans in a direct-to-consumer or third-party originations environment. A strong candidate will have a solid understanding of mortgage processes and proficient knowledge of loan origination technology, thriving in a dynamic and fast-paced environment. The successful candidate will be driven, passionate, and capable of flourishing in an operational role that is extensive and dynamic.

Responsibilities

• Thoroughly analyze loan applications to ensure compliance with regulatory standards, company policies, and guidelines.
• Review and analyze borrower's credit, income, assets, and collateral to determine eligibility.
• Communicate loan decisions with applicable parties.
• Maintain knowledge of all guidelines established by the organization.
• Ensure all regulatory compliance is completed as directed by management.
• Offer loan solutions and counteroffers to customers when necessary.
• Handle loan escalations in a timely manner.
• Properly handle loan sale and/or delivery issues.
• Identify red flags and potential misrepresentation.
• Work closely with sales and operation partners through the life cycle of the loan.
• May be required to train and develop underwriting staff.
• Assist Management on projects or special programs as needed.

Requirements

• A Bachelor's degree in Business, Finance, Accounting, or a related field is required.
• 3-5 years of underwriting home equity or mortgage loans in a direct-to-consumer or third-party originations environment.
• Proficiency in evaluating complex income streams, including personal and business tax returns.
• Advanced knowledge of Conventional guidelines.
• Applied knowledge of underwriting fundamentals and standard industry practices.
• Knowledge of federal, state, and local regulatory requirements.
• Detail-oriented with strong data analysis skills.
• Highly organized and able to prioritize work.
• Strong communication skills, both verbal and written.
• Proficient in MS Outlook, Excel, Word, PowerPoint, and Teams.

Benefits

• 401(k) matching
• Commuter assistance
• Credit union membership
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Life Insurance
• Medical Insurance
• Paid Time Off Plan
• Vision Insurance